WhatsApp Business integration
Connect Fieldified with WhatsApp Business when customers prefer messaging for appointment updates, service questions, photos, and follow-up.
Fieldified supports native WhatsApp Business integration workflows and managed setup for teams that need special message routing, opt-in rules, template handling, or account-specific customer communication workflows.
Communication
Customer messages are easier to manage when the team can see the appointment, job, invoice, and account history behind them. Fieldified helps connect WhatsApp workflows with service operations.
Quick answer
Fieldified supports native WhatsApp Business integration workflows and managed setup for teams that need special message routing, opt-in rules, template handling, or account-specific customer communication workflows.
Native integration
Use the native integration to connect WhatsApp customer conversations with Fieldified records.
Managed setup
Messaging rules depend on customer preference and team structure, so Fieldified can help configure the workflow safely.
Keep selected WhatsApp conversations close to customer and job records.
Connect arrival windows, reschedules, and reminders with the service workflow.
Attach customer-shared photos or notes to the right follow-up path.
Send or track customer updates around scheduled visits.
Use customer photos to support quote, repair, or dispatch review.
Handle satisfaction checks, billing questions, and next-step messages.
Manage customer messaging with job context in view.
Handle schedule updates and arrival communication more clearly.
Review escalated conversations before customer issues grow.
Define opt-in, templates, response timing, and acceptable use cases.
Decide which messages go to sales, dispatch, billing, managers, or office admins.
Run appointment, photo, billing, and urgent-message examples before launch.
Yes. Fieldified supports native WhatsApp Business integration workflows and managed setup for message routing, opt-in rules, template handling, and customer communication workflows.
Yes. Fieldified can help associate selected WhatsApp conversations with customers, appointments, estimates, jobs, tasks, or account notes.
Yes. Fieldified can help route customer-shared photos and notes to quote, dispatch, job, or manager review workflows.
Fieldified helps service teams keep customer work, schedules, invoices, payments, and follow-up connected from the first request to the final payment.
Choose your trade
High-volume service, repair, install, and maintenance teams.
Teams that rely on repeat visits, route planning, and reminders.
Mobile crews, property work, and appointment-heavy jobs.
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